24/7 Emergency Credit & Debit Card Phone Numbers
VISA Credit Card Services & Maintenance
To report your VISA Credit Card lost or stolen:
For 24-hour cardholder service:
To obtain assistance while traveling 24-hours per day, 7 days a week, call the VISA Assistance Center:
800-VISA-911 within the U.S.
410-551-9994 Outside the U.S. call collect
MasterCard Debit Card Services & Maintenance
After Hours Lost/Stolen:
Card Activation with PIN Selection:
Real Time PIN Change/Pick a PIN:
MasterCard Secure Code
Transaction Assistance Line: Within the United States: 1.888.526.0404, International callers: 206.352.4954
Click Here To Find CU Service Center Participating Credit Unions
Mountain Credit Union Scholarships
Mountain Credit Union awards a $1,000 scholarship to a member in each one of our branch offices. Scholarship applications are available on or about the first working day in January of each year and are available until the application deadline date which is noted on the application each year. You can access an application on Mountain Credit Union's website or at any of our branch locations during the application period.
Love your savings! Credit Union members receive exclusive discounts and benefits from trusted partners such as Sprint, Turbo Tax, ADT, TruStage and over 1500 online retailers. The more offers you take advantage of, the more you save. Start saving today at LoveMyCreditUnion.org
Asheville Tourists Baseball Tickets
Asheville Tourists baseball tickets are available during the season in our Asheville, Candler, Fletcher, and Waynesville offices for $6.00 each.
Biltmore House ticket vouchers are available at each of our Mountain Credit Union offices. Vouchers can be presented at the gate for discounts on admission tickets.
Get fully managed Identity Theft Recovery when you purchase a Rescue ID Identity Theft Protection plan. Plans start at $2.95 per month. Get more information!
Mountain Credit Union has great money saving offers for our members 55 years old or better. Join the Mountaineer Club and start enjoying the benefits today! It's easy to join, just tell your Member Service Representative that you would like to join the Mountaineer Club!
How do you qualify? You must be 55 years old or better. You must have Direct Deposit coming into your checking account at Mountain Credit Union or have a Savings or Money Market account of $2,500 or more.
- No monthly maintenance fee on Regular Checking
- Free Visa Check Card, Unlimited Transactions
- Free MCU Online Service with Electronic Statements and Check Images
- Free MCU On-Call Audio Response Access
- Free BillPayer
- Free Money Orders
- Free Official Checks
- Free Notary Public Service
- Free Direct Deposit and Overdraft Transfers From Savings
- Free Christmas Club Account
Mountain Credit Union partners with companies to provide special benefits to our members. As a member of Mountain Credit Union you are eligible to take advantage of these offers:
Asheville Tourist Tickets
Pick up Asheville Tourist tickets at your Mountain Credit Union office in Asheville, Candler, Fletcher, or Waynesville. Ticket prices: $6.00 each
Biltmore House Discount Vouchers
Pick up a Biltmore House discount voucher when you visit any Mountain Credit Union office.
Mountain Credit union offers discount vouchers that can be presented for great savings at the Biltmore House in Asheville, North Carolina. Vouchers can be obtained at any Mountain Credit Union office.Go to main navigation