Member Resources

24/7 Emergency Credit & Debit Card Phone Numbers     

Click Here For A Copy Of Our 24/7 Resource Guide

MasterCard Debit & Credit Card Services & Maintenance

After Hours Lost/Stolen:
800-682-6075

or www.reportmycards.com
Card Activation with PIN Selection:
800-411-6390

Real Time PIN Change/Pick a PIN:
877-746-6746

MasterCard Secure Code
Transaction Assistance Line: Within the United States: 1.888.526.0404, International callers: 206.352.4954


Click Here To Find CU Service Center Participating Credit Unions

Credit Union Service Centers

Mountain Credit Union Scholarships

Mountain Credit Union awards a $1,000 scholarship to a member in each one of our branch offices.  Scholarship applications are available on or about the first working day in January of each year and are available until the application deadline date which is noted on the application each year.  You can access an application on Mountain Credit Union's website or at any of our branch locations during the application period. 

Click here for information about our Student Loan Program

Love My Credit Union Rewards

Love your savings!  Credit Union members receive exclusive discounts and benefits from trusted partners such as Sprint, Turbo Tax, ADT, TruStage and over 1500 online retailers.  The more offers you take advantage of, the more you save.  Start saving today at LoveMyCreditUnion.org

Asheville Tourists Baseball Tickets

Asheville Tourists baseball tickets are available during the season in our Asheville, Candler, Fletcher, and Waynesville offices for $6.00 each. 

Biltmore House Tickets

Biltmore House ticket vouchers are available at each of our Mountain Credit Union offices.  Vouchers can be presented at the gate for discounts on admission tickets.

Rescue Id Identity Theft Protection 

 Get fully managed Identity Theft Recovery when you purchase a Rescue ID Identity Theft Protection plan.  Plans start at $2.95 per month.  Get more information!

Mountaineer Club

Mountain Credit Union has great money saving offers for our members 55 years old or better.  Join the Mountaineer Club and start enjoying the benefits today!  It's easy to join, just tell your Member Service Representative that you would like to join the Mountaineer Club! 

How do you qualify?  You must be 55 years old or better.  You must have Direct Deposit coming into your checking account at Mountain Credit Union or have a Savings or Money Market account of $2,500 or more.

  • No monthly maintenance fee on Regular Checking 
  • Free Visa Check Card, Unlimited Transactions 
  • Free MCU Online Service with Electronic Statements and Check Images
  • Free MCU On-Call Audio Response Access
  • Free BillPayer
  • Free Money Orders
  • Free Official Checks
  • Free Notary Public Service
  • Free Direct Deposit and Overdraft Transfers From Savings 
  • Free Christmas Club Account

Mountain Credit Union partners with companies to provide special benefits to our members. As a member of Mountain Credit Union you are eligible to take advantage of these offers:

Sprint Member Discounts

Turbo Tax

Asheville Tourist Tickets

Pick up Asheville Tourist tickets at your Mountain Credit Union office in Asheville, Candler, Fletcher, or Waynesville.  Ticket prices:  $6.00 each

Biltmore House Discount Vouchers 

Pick up a Biltmore House discount voucher when you visit any Mountain Credit Union office.

Mountain Credit union offers discount vouchers that can be presented for great savings at the Biltmore House in Asheville, North Carolina. Vouchers can be obtained at any Mountain Credit Union office.

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