Member Resources                                                                                         

24/7 Emergency Credit & Debit Card Phone Numbers     

24/7 Emergency Credit & Debit Card Phone Numbers                                                                                                             Click Here To See Our Membership Guide

MasterCard Debit Card Services & Maintenance

After Hours Lost/Stolen 888-297-3416
Activate a New Card 800-290-7893
Real Time PIN Change/Pick a PIN 800-290-7893
International 260-624-7998

MyCardRules is an app that adds extra security to your Mountain Credit Union MasterCard Debit Card. You can freeze the card when you're not using it - unfreeze it when you need it! Get alerts each time your card is used. Go to the App Store on your phone and search for MyCardRules to download this important app!

Mastercard Payments Should Be Mailed To: Mountain Credit Union, P O Box 133, Waynesville, NC 28786

Fraud Awareness

The Federal Trade Commission works hard to educate individuals about scams that can cost a lot of money plus a far greater financial hardship when the scam is complete and their money is gone. 

                              Click Here To Learn Tips On Determining If A Check Is Legitimate                 

                              Click Here To Visit The Federal Trade Commission Scam Awareness Page                                              

Community Shred Days

Mountain Credit Union invites the community to bring their sensitive documents to be shredded.  This free community event gives you an opportunity to bring your sensitive documents to be shredded!  It's the perfect opportunity to clean out your files and to safely discard credit card statements, old checks, IRS tax returns and any other sensitive material.  All of the paper collected on Shred Day will be recycled saving our natural resources!  Plan to bring your documents on the date and location that is most convenient for you!  Note: This event is not intended for commercial document destruction - there is a 6 box limit.  2021 dates will be announced by March 2021.



Click Here To Find CU Service Center Participating Credit Unions

Credit Union Service Centers

Mountain Credit Union Scholarships

Mountain Credit Union awards a $1,000 scholarship to a member in each one of our branch offices.  Scholarship applications are available on or about the first working day in January of each year and are available until the application deadline date which is noted on the application each year.  You can access an application on Mountain Credit Union's website or at any of our branch locations during the application period. 

Click here for information about our Student Loan Program

Love My Credit Union Rewards

Love your savings! Credit Union members receive exclusive discounts and benefits from trusted partners such as Sprint, Turbo Tax, and TruStage. The more offers you take advantage of, the more you save. Start saving today at

Asheville Tourists Baseball Tickets

Asheville Tourists baseball tickets are available during the season in our Asheville, Candler, Fletcher, and Waynesville offices for $6.00 each. 

Carowinds Discount Tickets


Click Here To See Carowinds Operating Schedule       Click Here To See Carowinds General Information     Click Here To See Special Summer Show Schedule

Georgia Aquarium Discount Tickets



Rescue Id Identity Theft Protection 

 Get fully managed Identity Theft Recovery when you purchase a Rescue ID Identity Theft Protection plan.  Plans start at $2.95 per month.  Get more information

Mountaineer Club

Mountain Credit Union has great money saving offers for our members 55 years old or better.  Join the Mountaineer Club and start enjoying the benefits today!  It's easy to join, just tell your Member Service Representative that you would like to join the Mountaineer Club! 

How do you qualify?  You must be 55 years old or better.  You must have Direct Deposit coming into your checking account at Mountain Credit Union or have a Savings or Money Market account of $2,500 or more.

  • No monthly maintenance fee on Regular Checking 
  • Free Visa Check Card, Unlimited Transactions 
  • Free MCU Online Service with Electronic Statements and Check Images
  • Free MCU On-Call Audio Response Access
  • Free BillPayer
  • Free Money Orders
  • Free Official Checks
  • Free Notary Public Service
  • Free Direct Deposit and Overdraft Transfers From Savings 
  • Free Christmas Club Account

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