Member Resources 

Did you know that we have a chat feature on our MCU Mobile App?  Download the MCU Mobile App & chat with a Member Service Rep. when you need assistance!


24/7 Emergency Credit & Debit Card Phone Numbers

MasterCard Debit Card Services & Maintenance

After Hours Lost/Stolen 888-297-3416
Activate a New Card 800-290-7893
Real Time PIN Change/Pick a PIN 800-290-7893
MasterCard Debit Decline Assistance 800-547-0529                                        

Mastercard Payments Should Be Mailed To: Mountain Credit Union, P O Box 133, Waynesville, NC 28786

Card Fraud Assistance:

855-293-2456 (Live Agent)

800-237-8990 (Automated Line)


Mountain Credit Union Scholarships

Mountain Credit Union awards a $1,000 scholarship to a member in each one of our branch offices.  Scholarship applications are available on or about the first working day in January of each year and are available until the application deadline date which is noted on the application each year.  Scholarships are awarded in April of each year.  You can access an application on Mountain Credit Union's website or at any of our branch locations during the application period. 

Click here for the 2024 Scholarship Application                                     


Love My Credit Union Rewards

Love your savings! Credit Union members receive exclusive discounts and benefits from trusted partners such as Spectrum Mobile, Turbo Tax, H&R Block, and TruStage. The more offers you take advantage of, the more you save. Start saving today at LoveMyCreditUnion.org

Members can get exclusive savings of 20% off any estate plan with Trust & Will.    Mountain Credit Union has partnered with Trust & Will to provide exclusive savings of 20% off any estate plan just for being our member. 

Click Here to Learn More About Trust & Will


Georgia Aquarium Discount Tickets

GA ACQUARIUM


Carowinds Discount Offer

Mountain Credit Union members can qualify for special savings when you purchase tickets through the Carowinds Savings site and use the User Name:  CCUL and the Password:  CCUL

Click Here For More Information


Kings Dominion Discount Offer

Mountain Credit Union members can qualify for special savings when you purchase tickets through the Kings Dominion Savings site and use the User Name: KDCCUL and the Password:  KDCCUL

Click Here For More Information


Rescue Id Identity Theft Protection 

 Get fully managed Identity Theft Recovery when you purchase a Rescue ID Identity Theft Protection plan.  Plans start at $2.95 per month.  Get more information


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