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Phone Numbers

MCU Branches

Phone numbers for MCU branches are located on our Locations & Hours page.

MCU On-Call

(877) 699-6328 call MCU
(828) 456-6474 call MCU

Open 24/7

These numbers connect to our automated system which cannot reach a representative.

BillPay Support Line

800-238-4401 call BillPay Support Line

Open 24/7

Live Support

Did you know you can chat with a Member Service Representative directly through the MCU Mobile App using Conversations? Learn more about Conversations and get assistance whenever you need it!

Contact Us Online

Do not include sensitive information such as social security numbers or account numbers as this is not a secure form of communication.

Contact Information
  1. e.g. (828) 452-2216
  2. e.g. (828) 452-2216
  3. e.g. yourname@domain.com
Preferred Branch Location
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