Mountain Credit Union offers a variety of electronic services FREE of charge to our members. Signing up for our electronic services can often save you money on fees that are charged if you submit an over-the-counter request for the service. In order to maintain security of our electronic services it is required that our staff verify identity and issue you log in credentials.
MCU Online Access
MCU Online is our online banking platform. Sign in securely with your USER ID and password. MCU Online will allow you to view balances and transaction history, access statements, transfer funds, and make payments. You can also access MCU Money Manager which allows you to view and manage all of your financial accounts, even accounts at other banks or financial institutions.
MCU ON-CALL Audio Response System
Mountain Credit Union’s audio response service allows members to access account information by calling toll free 877.699.6328 or in Haywood County 828.456.6474. This is a voice response or touch tone system that is menu driven. To insure security of your account information a personal identification number [PIN] is required for access. Ask your Member Service Representative to sign you up for MCU On-Call.
SAFE, SECURE, FAST, FREE! Paying bills just got easier with MCU BillPayer. You can pay all of your bills from the comfort of your home or office. Imagine, at the touch of a button all your bills can be paid without buying a stamp or mailing an envelope. Once you’ve used BillPayer, you will never want to go back to writing checks to pay your bills. BillPayer allows you to pay your bills through your personal computer. You can schedule onetime or recurring payments. Payments can be made to any payee, and you can view the payment history on your personal computer. Best of all – it’s FREE!
To use MCU BillPayer, you must:
- Have a personal computer with Internet access
- Enroll in MCU Online Access*
- Have a checking account with Mountain Credit Union
To enroll, contact a Member Service Representative at your local branch office. If you’re already signed up for MCU Online, you can sign up for MCU BillPayer automatically by signing on to MCU Online, clicking BillPayer and following instructions to auto enroll.
Bill Pay Support Line:
Mountain Credit Union is in the palm of your hand whether you're on vacation, at your job, mowing the grass, or at the movies! MCU Mobile is secure and easy to access your account. Check your balance, transfer funds, pay bills whenever it is convenient for you - plus receive alerts whenever something changes with your account! Search for Mountain Credit Union in the App Store!
MCU Mastercard Debit Card
MCU Mastercard Debit Card allows you to withdraw funds from an ATM or use to purchase items at any merchant that accepts Mastercard. The funds will be debited directly from your checking account. MCU Mastercard Debit Card can be instantly issued at all of our Mountain Credit Union offices. There's no need to wait for a card to be mailed to you.
MCU Mastercard Credit Card
MCU Mastercard Credit Card allows you to make purchases or cash advances anywhere Mastercard is accepted (within the US). Monthly payback terms apply.
Snap-A-Check allows you to take a photo of a check and submit to Mountain Credit Union for deposit.
Automated Teller Machines (ATMs)
ATMs are located at each of our Mountain Credit Union offices. ATMs at all offices will dispense cash. The ATM located at our Waynesville facility not only dispenses cash, but also accepts deposits.
Drop boxes are available at all of our offices with the exception of Waynesville. The drop-box is in the drive-thru window area and documents or payments can be left in the drop box 24 hours a day/7 days a week.
Direct Deposit is the electronic transfer of your paycheck, Social Security benefit, pension, annuity check, or other payment into your account. Your entire paycheck can be automatically credited toward any combination of your Mountain Credit Union accounts each pay period. Direct Deposit increases the safety and convenience of processing your check, eliminates waiting in payday lines, and makes your funds instantly available. With Direct Deposit, your money is protected. Government agencies have rules in place to protect you in case of error. Direct Deposit is also more confidential because fewer people are involved in processing your payment.
To sign up for Direct Deposit you should notify your Human Resources or Payroll Department. They will provide you with a form to complete or you can click here access the Mountain Credit Union Payroll Deduction/Direct Deposit Authorization Form. Your employer will determine your direct deposit start date based on its payroll processing.
Your employer will need the following information:
- Your Mountain Credit Union routing number/ABA – 253174576
- Your savings account number as it appears on your statement for deposits to savings
- Your 9 or 13 digit checking account number printed at the bottom of your checks for deposits to checking. Your employer may request a voided check. (Please note: checking accounts opened prior to July 18, 2016 will have a 9 digit MICR number - checking accounts opened after July 18, 2016 will have a 13 digit MICR number)
To have funds go to a combination of accounts at Mountain Credit Union you will need to complete a Payroll Deduction/Direct Deposit Authorization Form and return it to a Mountain Credit Union Member Service Representative. You can specify amounts to go to Savings, Checking, Christmas Club, and other savings accounts and you can automatically make loan payments.
You can schedule recurring transfers between deposit accounts or create an automatic loan payment. You can transfer between accounts with proper authorization and set up. This could be beneficial if you have a child attending college or wish to segregate funds for any reason. Click here to access the Mountain Credit Union Automatic Transfer Authorization form. You should complete this form and return it to a Mountain Credit Union Member Service Representative.
Wire Transfer Instructions
Vizo Financial Corporate Credit Union
7900 Triad Center Dr., Ste 410
Greensboro, NC 27409
ABA/Routing Number - 231387550
Mountain Credit Union
1700 Russ Avenue
Waynesville, NC 28786
Account Number - 253174576
Member's Name & Account Number
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