Contact Us
Click here to get locations and phone numbers for each of our branch offices
Click here to email for assistance
To reach MCU On-Call Dial 877-699-6328* or 828-456-6474*
*These numbers go to our automated system and you cannot reach a representative by dialing these numbers.
24/7 Emergency Credit & Debit Card Phone Numbers
MasterCard Debit Card Services & Maintenance
| After Hours Lost/Stolen | 888-297-3416 |
| Activate a New Card | 800-290-7893 |
| Real Time PIN Change/Pick a PIN | 800-290-7893 |
| International | 260-624-7998 |
MyCardRules is an app that adds extra security to your Mountain Credit Union MasterCard Debit Card. You can freeze the card when you're not using it - unfreeze it when you need it! Get alerts each time your card is used. Go to the App Store on your phone and search for MyCardRules to download this important app!
BillPay Support Line
1-800-238-4401