Contact Us

Send an email to help@mountaincu.org

877-699-6328 Toll Free
828-456-6474 Haywood County

24/7 Emergency Credit & Debit Card Phone Numbers

VISA Credit Card Services & Maintenance

Click Here For A Copy Of Our 24/7 Resource Guide

To report your VISA Credit Card lost or stolen:
800-449-7728

For 24-hour cardholder service:
866-820-3099

To obtain assistance while traveling 24-hours per day, 7 days a week, call the VISA Assistance Center:
800-VISA-911 within the U.S.
410-551-9994 Outside the U.S. call collect

MasterCard Debit Card Services & Maintenance

After Hours Lost/Stolen:
800-682-6075

or www.reportmycards.com
Card Activation with PIN Selection:
800-411-6390

Real Time PIN Change/Pick a PIN:
877-746-6746

MasterCard Secure Code
Transaction Assistance Line: Within the United States: 1.888.526.0404, International callers: 206.352.4954

MyCardRules is an app that adds extra security to your Mountain Credit Union MasterCard Debit Card.  You can freeze the card when you're not using it - unfreeze it when you need it!  Get alerts each time your card is used.  Go to the App Store on your phone and search for MyCardRules to download this important app! 

BillPay Support Line
1-800-238-4401

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