Contact Us

Click here to get locations and phone numbers for each of our branch offices

Click here to email for assistance

To reach MCU On-Call Dial 877-699-6328* or 828-456-6474* 

*These numbers go to our automated system and you cannot reach a representative by dialing these numbers.


24/7 Emergency Credit & Debit Card Phone Numbers 

MasterCard Debit Card Services & Maintenance

After Hours Lost/Stolen 888-297-3416
Activate a New Card 800-290-7893
Real Time PIN Change/Pick a PIN 800-290-7893
International 260-624-7998

MyCardRules is an app that adds extra security to your Mountain Credit Union MasterCard Debit Card.  You can freeze the card when you're not using it - unfreeze it when you need it!  Get alerts each time your card is used.  Go to the App Store on your phone and search for MyCardRules to download this important app! 

BillPay Support Line
1-800-238-4401

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