Contact Us
Click here to get locations and phone numbers for each of our branch offices
Click here to email for assistance
To reach MCU On-Call Dial 877-699-6328* or 828-456-6474*
*These numbers go to our automated system and you cannot reach a representative by dialing these numbers.
Did you know that we have a chat feature on our MCU Mobile App? Download the MCU Mobile App & chat with a Member Service Rep. when you need assistance!
24/7 Emergency Credit & Debit Card Phone Numbers
MasterCard Debit Card Services & Maintenance
| After Hours Lost/Stolen | 888-297-3416 |
| Activate a New Card | 800-290-7893 |
| Real Time PIN Change/Pick a PIN | 800-290-7893 |
| International | 260-624-7998 |
| MasterCard Debit Decline Assistance | 800-547-0529 |
BillPay Support Line
1-800-238-4401