Contact Us

Click here to get locations and phone numbers for each of our branch offices

Click here to email for assistance

To reach MCU On-Call Dial 877-699-6328* or 828-456-6474* 

*These numbers go to our automated system and you cannot reach a representative by dialing these numbers.

Did you know that we have a chat feature on our MCU Mobile App?  Download the MCU Mobile App & chat with a Member Service Rep. when you need assistance!

24/7 Emergency Credit & Debit Card Phone Numbers 

MasterCard Debit Card Services & Maintenance

After Hours Lost/Stolen 888-297-3416
Activate a New Card 800-290-7893
Real Time PIN Change/Pick a PIN 800-290-7893
International 260-624-7998
MasterCard Debit Decline Assistance 800-547-0529                                        


BillPay Support Line

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