Electronic Services

Mountain Credit Union offers a variety of electronic services FREE of charge to our members. Signing up for our electronic services can often save you money on fees that are charged if you submit an over-the-counter request for the service.

MCU Online Access

MCU Online system allows members to access their account anytime it is convenient for them – 24 hours a day, 7 days a week. This system allows a member to review history, access statements, make transfers and request a withdrawal by check. To insure security of your account information a personal identification number [PIN] is required for access. Ask your Member Service Representative to sign you up for MCU Online. Use the MCU Online user guide for assistance.

MCU ON-CALL Audio Response System

Mountain Credit Union’s audio response service allows members to access account information by calling toll free 877.699.6328 or in Haywood County 828.456.6474. This is a voice response or touch tone system that is menu driven. To insure security of your account information a personal identification number [PIN] is required for access. Ask your Member Service Representative to sign you up for MCU On-Call. Click here for the Audio Response Instructions.

MCU BillPayer

SAFE, SECURE, FAST, FREE! Paying bills just got easier with MCU BillPayer. You can pay all of your bills from the comfort of your home or office. Imagine, at the touch of a button all your bills can be paid without buying a stamp or mailing an envelope. Once you’ve used BillPayer, you will never want to go back to writing checks to pay your bills. BillPayer allows you to pay your bills through your personal computer. You can schedule onetime or recurring payments. Payments can be made to any payee, and you can view the payment history on your personal computer. Best of all – it’s FREE!

To use MCU BillPayer, you must:

• Have a personal computer with Internet access
• Enroll in MCU Online Access*
• Have a checking account with Mountain Credit Union

To enroll, contact a Member Service Representative at your local branch office. If you’re already signed up for MCU Online, you can sign up for MCU BillPayer automatically by signing on to MCU Online, clicking BillPayer and following instructions to auto enroll.

 

 

Mountain Credit Union is where you are anytime whether you're on vacation, at your job, mowing the grass, or at the movies!  MCU Mobile Banking is secure and easy to access your account.  Check your balance, transfer funds, or pay bills anytime from your mobile phone.  If you're already signed up for MCU Online online access you can access by mobile phone now.  If you're not signed up for MCU Online contact your Member Service Representative at your local branch today! 

Direct Deposit

Direct Deposit is the electronic transfer of your paycheck, Social Security benefit, pension, annuity check, or other payment into your account. Your entire paycheck can be automatically credited toward any combination of your Mountain Credit Union accounts each pay period. Direct Deposit increases the safety and convenience of processing your check, eliminates waiting in payday lines, and makes your funds instantly available. With Direct Deposit, your money is protected. Government agencies have rules in place to protect you in case of error. Direct Deposit is also more confidential because fewer people are involved in processing your payment.

To sign up for Direct Deposit you should notify your Human Resources or Payroll Department. They will provide you with a form to complete or you can click here access the Mountain Credit Union Payroll Deduction/Direct Deposit Authorization Form. Your employer will determine your direct deposit start date based on its payroll processing.

Your employer will need the following information:

• Your Mountain Credit Union routing number/ABA – 253174576
• Your savings account number as it appears on your statement for deposits to savings
• Your 9 digit checking account number printed at the bottom of your checks for deposits to checking. Your employer may request a voided check.

To have funds go to a combination of accounts at Mountain Credit Union you will need to complete a Payroll Deduction/Direct Deposit Authorization Form and return it to a Mountain Credit Union Member Service Representative. You can specify amounts to go to Savings, Checking, Christmas Club, and other savings accounts and you can automatically make loan payments.

Automatic Transfers

You can schedule recurring transfers between deposit accounts or create an automatic loan payment. You can transfer between accounts with proper authorization and set up. This could be beneficial if you have a child attending college or wish to segregate funds for any reason. Click here to access the Mountain Credit Union Automatic Transfer Authorization form. You should complete this form and return it to a Mountain Credit Union Member Service Representative.

 

Mobile Banking