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MCU On Call - Automated Audio Response System
has been upgraded to a new system that is more convenient and easier to use with speech recognition enhancements. Now when you call you will be able to speak your commands or you can continue to use MCU On Call with a touch tone phone. Also, if you have transaction codes memorized you can still use them. When you hear the message "If you know a transaction code, you may enter it now" enter the code. If you get stuck, you can say "help" at anytime!

Available at Your Convenience
24 hours a Day/7 Days a Week


Toll Free - (877) 699-6328
or in Haywood County - 456-6474

Click here for Audio Response Disclosure

Please contact your branch office to setup an MCU On Call PIN.

Click here for Audio Response Instructions

Please take our satisfication suvey (Option 5)
and let us know how we are serving you!


The following is a list of the (OLD) transaction codes:
Transaction Codes
Account-to-Account Transfer ATA (282) Loan Advance LA (52)
ATM Transaction Inquiry ATI (284) Loan Application Status LAS (527)
Bill Payer Inquiry BPI (274) Loan Inquiry LI (54)
Bill Payer Transaction BPT (278) Loan Payoff Inquiry LPO (576)
Calculate Loan Amorization CLA (252) Loan Rates LR (57)
Certificate Inquiry CI (24) Loan-to-Share Transfer LTS (587)
Certificate Rates CR (27) Merchant Account Inquiry MAI (624)
Change Authorization Code PIN (746) Merchant Draft Inquiry MDI (634)
Draft Deposit Inquiry DDI (334) Prior Year-to-Date Dividends PYD (793)
Draft Inquiry DI (34) Prior Year-to-Date Interest PYI (794)
Draft Number Inquiry DNI (364) Reenter Account Number RAN (726)
Draft Stop Payment DSP (377) Reg D Inquiry RDI (734)
Draft Withdrawal DW (39) Share Inquiry SI (74)
Last ACH Deposit LAD (523) Share-to-Loan Transfer STL (785)
Last Dividend Amount LDA (532) Share Rates SR(77)
Last Draft Deposit LDD (533) Share-to-Share Transfer STS(787)
Last Draft Inquiry LDI (534) Share Withdrawal SW (79)
Last Draft Withdrawal LDW (539) Stop Payment Inquiry SPI (774)
Last Payroll Amount LPA (572) Transaction Code Menu XX (99)
Last Share Deposit LSD (573) Withdrawal Restriction AWR (297)
Last Share Withdrawal LSW (579) Year-to-Date Dividends YDD (933)
Last Transactions LT (58) Year-to-Date Interest YDI (934)


NCUA
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Mountain Credit Union  38 Maple Street,  Waynesboro, NC 28786-5764